Support

If you need help with Lydian, please reach out:

In-App Support Options

Contact Support
Use this for general help. It sends a minimal support template with app version, platform, and basic account/device identifiers.

Email Diagnostics
Use this for bug reports or playback issues. It sends a technical diagnostics bundle, including app version, install signature, session diagnostics, and redacted diagnostic logs to help us investigate faster.

See our Privacy Policy for details on how support and diagnostic data is handled.

FAQ

How do I restore my purchase?
Sign in to the playstore with the account you purchased, download the app, and your subscription will automatically be restored.

Does Lydian work offline?
Yes, downloaded audiobooks can be played offline with pro features enabled.

Where can I report a bug?
Use “Email diagnostics” in Settings to send the full technical report. For general questions, use “Contact Support.”